Here we are going to fix Download Failed, Please Retry !! Component id 0, Error Code 31 in Tencent game loop. Most of the People facing this during game loop installation.

Download Failed, Please Retry !! Component id 0, Error Code 31

Method: 1 

Step 1:  Remove all Temp files:  Window Key  +  R  and type TEMP and Hit ENTER↴ and Delete all temp files and also Type  %TEMP%  and delete all files.

Step 2:  Go to  Control Panel > User Account > Change your account name > Change name (If you want to keep the same name then add something.

Step 3:  Go to Change your account type > If you are an admin then change it to standard or standard to admin

Step 4:  Log Off and Re Login and install Tencent Gaming Buddy


Method: 2 

Please Mind these things you are missing or if you did please clear you’re all mistakes over here to follow these things first


  • Some peoples are facing this issue because their internet connect was not good.
  • It might happen you were using an old version of Tencent Gaming Buddy.
  • Maybe you connect with a VPN Server
  • your internet connectivity have in Own IP Address in TCP/IPv4 if yes please Use Default IP as auto-detect your internet
Method: 3 
Follow these steps to FIX Component ID :0, Error Code: 31
 Step 1:  Close you all tabs which are running PUBG Setup, Emulator (End these Tab via Task Manager ( CTRL + Shift + Esc )
 Step 2:  Open Command Prompt In (Run as Administrator)
 Step 3:  Type cmd line “netsh Winsock reset” copy code only which has quotation marks  (this code helps your System to reset your Internet unauthorized permissions or DNS errors)
 Step 4:  then close the command prompt tab and restart your System (window)
 Step 5:  Go to your Tencent Gaming Buddy Setup file location and Click to install again here you have to see downloading has been started successfully
Method 4 ( 100% Working ) change the DNS settings on your Windows 10 PC
A DNS is a string of numbers that you’ll need to enter your device so it can connect to the internet. For example, the Google DNS address is and It’s very popular and is easy to remember.

With the Help of a video guide, you can Fix gameloop download failed please retry

error code 21

error code 2

error code 20

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Categories: How To